The Relevance of Soft Skills in the Interview Process

In this competitive world, it is an everyday phenomenon that we are required to make a conscious choice between different individuals during the course of various activities, interviews, and other which people to engage with in business. In fact, in an HR manager’s career it is one of the main jobs to pick and choose employees from amongst a number of candidates seeking employment.

In almost every career, the recruiting process requires a selection from hundreds, thousands or, in some cases, millions of candidates who have similar qualifications, age and other requirements for employment. Then, how does the management come to a decision and pick a candidate for that job? All things being equal, the management calls for a recruitment process which sometimes involves:

  1. Filling up of forms
  2. An initial round with the HR manager
  3. Group discussions
  4. Psychological tests
  5. Physical tests
  6. Interviews

While all the rounds have their own significance, the basic purpose is of the exercise is to filter out the candidates with inferior qualities and skills for the job and recruiting those with superior skills. In assessing their capabilities and providing employment to the best, the process of recruitment boils down to assessing the soft skills which eventually separate the best from the mediocre.

What are soft skills? Soft skills are the personal traits, reactions, habits, communication skills, social graces, language, interpersonal skills, relationship management, and leadership qualities and how he reacts to a given set of conditions favorable or adverse.

The success of an organization depends mainly on the performance of its employees whose contributions are critical in making the company a success. Hence, the intention is to recruit and encourage employees with a better set of soft skills. Much importance is attached by professional companies worldwide and several custom-made training programs – designed to hone the soft skills of the employees – have been developed by the recruiting authorities and employment agencies.

Special attention is paid by the higher managers and career guides to the following soft skills:

  1. Inclination and ability to adapt to various situations requiring teamwork,
  2. Cooperation and interpersonal communication within the organization with different levels of employees,
  3. Ability to multi-task and inspire those around him,
  4. Leadership traits, Responsibility bearing and speed of Decision-making,
  5. Problem-solving skills,
  6. Time management and
  7. Critical or out of the box thinking skills.

The study of the EQ i.e. Emotional Intelligence Quotient is designed to gauge the inner personality traits of a person to determine whether he is average, superior and quickly adaptable to various situation changes and whether he is suitable for this particular career.

Thus, it can be seen that despite the presence of technical, professional and other quantifiable skills, it is the soft skills which eventually count in your career.

– The Recruit Founders